摘要:
資通訊科技的快速發展,已分蘗出許多新的數位科技,諸如大數據、人工智慧、物聯網、雲端運算、5G等,並結合各種社會經濟活動的運作而加速整體社會的數位轉型。新冠疫情之後,數位科技應用不僅成為全球日常生活的新常態(new normal),更使數位科技創新發展加速成為邁向未來社會的核心競爭場域。國家如何善用這些新興科技,使數位科技成為改善國家治理、提升公共服務和創造產業發展的助力,亦已成為各國和國際組織的關切所在。
丹麥的數位化發展一直位居全球各國前茅,更是歐盟推展數位化轉型的指標性國家。從1994年提出「資訊社會2000」(Information Society 2000)計畫延續到晚近的「數位成長策略2025」(Digital Growth Strategy 2025),丹麥政府以「電子化政府」(e-Government)作為示範場域和引導,逐步打造出一個結合網路基礎設施、數位通用工具、友善應用平台和社會服務架構的數位轉型發展體系。整體來看,丹麥的資通訊科技和數位發展政策,主要建立在四個重要原則上:(1)資訊社會必須為了國家全體人民的福祉而存在;(2)促進資訊社會中資訊的傳遞與溝通;(3)前瞻技術相關IT基礎建設的整備;(4)公私合作串聯擴散數位應用效益。丹麥的經驗顯示,數位轉型之路必須結合科技研發、社會應用、治理體系的共同調適,並透過通用工具、運作平台、友善介面的共同運作,為數位科技的擴散採用提供行動的誘因與利基。
台灣自2017年開始推動「數位國家‧創新經濟發展方案(DIGI+)(2017-2025年)」計畫,並在2021年升級為「智慧國家方案(2021-2025年)」,強調從基盤、創新、治理、包容四大主軸進行推動計畫。未來如何整合各主軸的行動策略,面對虛實整合世界的數位轉型挑戰,值得從丹麥的推動經驗中加以參照和反思。
The rapid development of ICT brought us many new digital technologies, such as big data, artificial intelligence, the Internet of Things, cloud computing, 5G, etc., which has influenced our life a lot. After the COVID-19 epidemic, the application of digital technology has become the new normal in our daily life and accelerated the development of digital technology innovations that also be a critical competitive field for the future society. How countries can make good use of these emerging technologies and improve national governance, enhance public services and create industrial development has also become the concern of nations and international organizations.
Danish digital development has been among the top countries in the world, and it is also an indicator country for the EU to promote digital transformation. From the "Information Society 2000" (1994) to the recent "Digital Growth Strategy 2025", the Danish government leverages e-Government as the demonstration field and guidance to gradually build a digital transformation regime that involves network infrastructure, digital tools, user-friendly platforms, and social service arrangements. Danish ICT and digital development policy circles on four important principles: (1) the information society must service the well-being of all citizens; (2) the information society should take care of the transmission and communication; (3) The improvement of digital infrastructure should base on the need of future society; (4) Public and private sectors’ cooperation to spread the benefits of digital applications. Danish experience shows that the path to digital transformation must connect technology innovation and social applications and provide incentives and niches for the proliferation and adoption of digital technology.
Since 2017, Taiwan has promoted the “Digital Nation: Development of Innovation Economy (2017-2025)” (DIGI+ 2017-2025) program and upgraded it to the "Smart Nation Program (2021-2025)" in 2021. The four major pillars constitute infrastructure, governance, and innovation to inclusion. How to integrate the action strategies of and face the challenges of digital transformation in the world of virtual and real integration, is worthy of reference and reflection from the experience of Denmark.